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🌍 Global Shipping Terms & Conditions
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📦 Storage Charges:
If shipments are held at transit or destination facilities, storage fees may apply according to local regulations.
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🌐 Remote Area Responsibility:
Customers must confirm remote area delivery; additional charges may apply.
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🛑 Delivery Inspection:
Consignees must check goods upon delivery. After confirmation, no claims can be processed.
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📞 Valid Contact Required:
Delays caused by incorrect or unreachable phone numbers are not the responsibility of HIC Logistics.
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⚖️ Customs Procedures:
Customs delays, penalties, destruction, or inspection outcomes are government actions for which HIC is not responsible.
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🛡 Shipment Insurance:
Uninsured shipments are only covered up to $100 (including freight).
Claims for insured shipments must be filed with the insurance company.
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🚫 Prohibited Items:
Items such as liquids, gold, cash, passports, and restricted goods are not allowed.
If prohibited items are sent, all resulting penalties are the customer’s responsibility.
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🌪 External Delay Factors:
Natural disasters, weather issues, strikes, or political events causing delays are beyond our control.
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📩 Recovered Lost Shipments:
If a lost shipment is recovered later, payable freight and dues must be covered, and compensation refunded.
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📦 Multi-Carton Rules:
Each carton should ideally weigh 25 kg. Airlines may merge lighter cartons.
-
✈ Next Available Flight:
If offloaded, shipments will be forwarded on the next available flight.
🌍 Global Shipping Terms & Conditions
-
📦 Storage Charges:
If shipments are held at transit or destination facilities, storage fees may apply according to local regulations.
-
🌐 Remote Area Responsibility:
Customers must confirm remote area delivery; additional charges may apply.
-
🛑 Delivery Inspection:
Consignees must check goods upon delivery. After confirmation, no claims can be processed.
-
📞 Valid Contact Required:
Delays caused by incorrect or unreachable phone numbers are not the responsibility of HIC Logistics.
-
⚖️ Customs Procedures:
Customs delays, penalties, destruction, or inspection outcomes are government actions for which HIC is not responsible.
-
🛡 Shipment Insurance:
Uninsured shipments are only covered up to $100 (including freight).
Claims for insured shipments must be filed with the insurance company.
-
🚫 Prohibited Items:
Items such as liquids, gold, cash, passports, and restricted goods are not allowed.
If prohibited items are sent, all resulting penalties are the customer’s responsibility.
-
🌪 External Delay Factors:
Natural disasters, weather issues, strikes, or political events causing delays are beyond our control.
-
📩 Recovered Lost Shipments:
If a lost shipment is recovered later, payable freight and dues must be covered, and compensation refunded.
-
📦 Multi-Carton Rules:
Each carton should ideally weigh 25 kg. Airlines may merge lighter cartons.
-
✈ Next Available Flight:
If offloaded, shipments will be forwarded on the next available flight.